Pet Food Bank Information

*** PLEASE READ ALL INFORMATION CAREFULLY ***

 

UPDATE FOR OCTOBER 2026:

We help everyone we can, but a few things to please remember — The Pongo Fund is a Volunteer driven group meaning we do not have an paid office staff. We work from a 4000 sf Pet Food Bank where we offer help by appointment per our schedule below. We also host several unscheduled PopUp Pet Food Banks each month. We also provide dog and cat food to many different human food banks and other social service and animal welfare groups. Based on our volunteer driven distribution model, many of the food banks and other groups we help don’t even realize that The Pongo Fund provides them with pet food. They just know that they have it, which is the most important thing. We are not a government agency and we do not receive government funding, and we are not a full-time pet food provider but rather a supplemental resource only. Our goal is simply to make sure there is high quality pet food in as many places as possible so we can help as many people and pets as possible. The Pongo Fund has provided more than 40 million high quality meals so far, and to better help the community we are further expanding our distribution network in 2026 and we have increased the amount of food we distribute. If you are requesting dog or cat food, please contact the human food banks or other social service or animal welfare groups in your area for pet food provided by The Pongo Fund. If those groups do not have dog or cat food, please ask them to contact The Pongo Fund.

IF THIS IS YOUR FIRST VISIT — PLEASE READ THE FOLLOWING INFORMATION THAT EXPLAINS HOW THINGS WORK BECAUSE WE THINK THAT IS IMPORTANT INFORMATION TO SHARE:

  • If this is your first visit please call us at 503-939-7555 or email us at least 7 days in advance of our next pet food bank so we can complete paperwork and schedule an appointment.
  • Please DO NOT come to The Pongo Fund without an appointment because we will not be able to help you.
  • In your call or email please tell us your name, address (if available), date of birth, phone number and why you are calling The Pongo Fund. For example, do you have a dog or cat that needs food? 
  • We return calls between 8am – 9pm. All calls are recorded for accuracy.
  • We sometimes call back using a BLOCKED number. We are unable to change that, so if you do not answer blocked numbers, you may miss our call.
  • Please do not email any attachments or photos as that will block delivery of your email.
  • Please note that in our effort to provide the best service, during our call we will ask questions of a personal nature about you and your pets. For example, we may ask what pet foods you feed, do your pets have any allergies, if your pets have been spayed or neutered, etc. 
  • PLEASE DO NOT COME TO THE PONGO FUND WITHOUT AN APPOINTMENT on your first visit, as we will not be able to help at that time. 

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HERE’S WHAT TO KNOW BEFORE VISITING THE PONGO FUND FOR THE FIRST TIME:

  • The Pongo Fund provides millions of high-quality pet food meals each year and we look forward to helping you too. — Please be patient and please be kind as everyone is a volunteer. — The Pongo Fund is a NO SMOKING area both inside and out and we have NO RESTROOMS available. — Street parking is free so please park there. — Please note that the small parking lot in front of our building is not ours so do not park there. — We love animals but space is limited so please do not bring your pets with you. — If you have further questions please email and let us know and we’ll do our best to help. Our email address is info@thepongofund.org — Do not email any attachments or photos as that will block delivery of your email.

HERE IS A BRIEF PREVIEW OF YOUR FIRST VISIT:

Please arrive at your scheduled time and we will complete paperwork. Please note there may be a short wait as we will also be helping other people. Please wear a COVID mask and bring your state drivers license or state ID card if available. You will need to sign two documents and we will also take your photo. The food we provide will be of the highest quality but we do not guarantee the amount of food or brand of food as our inventory changes. 

  • You must be at least 18 years of age to directly access our services, but we also provide food to many other food banks and other organizations that maintain their own age guidelines.
  • Our MAILING ADDRESS is The Pongo Fund, PO Box 9000, Portland, Oregon 97207.
  • Our PET FOOD BANK address is 3632 SE 20th Avenue, Portland Oregon 97202. (we do not receive mail at this address — mail should be sent to our mailing address only)
What to bring with you:
  • If you have it, please bring government issued photo ID such as a driver’s license or state ID card.
  • You DO NOT need to have a current address to receive help from The Pongo Fund.
  • You DO NOT need to be receiving food stamps to receive help from The Pongo Fund, but if you are, please bring your food stamp card.
  • Please bring a clean, heavy-duty shopping style bag, either a double thick paper bag or other style.
  • Please note we are not a government agency and we do not receive government funding, and we are not a full-time pet food provider but rather a supplemental resource only.
If you cannot get to our Pet Food Bank please contact these other pet food resources.
2026 Schedule–Upcoming Dates

As a volunteer driven organization The Pongo Fund works from many satellite locations and does not maintain a formal daily schedule. Our monthly Pet Food Banks are typically the 4th Sunday of each month, except when holidays or other circumstances require an alternate date. We also manage many PopUp Pet Food Bank dates, though they do not have a firm schedule.

Our next Pet Food Bank date is Sunday October 25, 2026

For October, some of our PopUp Pet Food Banks:

10/1/26 — 12-2 – Clackamas

10/2/26 – 10-12 – SE Portland

10/4/26 – 11-12 – NW Portland

10/6/26 – 1-2 – Downtown

10/7/26 – 11-12 – Tigard

10/8/26 — 2-3pm – Beaverton

10/9/26 — 2-3pm – SE Portland

10/11/26 — 11-12pm — Downtown

11/14/26 — 1-2pm — Oregon City

11/15/26 — 1-2pm — Oregon City

11/17/26 — 10-1pm — SE Portland

11/18/26 — 11-12pm — NE Portland

 

 

 

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